The Forsythe Difference…our Integrity, Reputation, Track Record and Testimonials
Forsythe Lubrication is a privately owned, family business that has been manufacturing lubricants and chemicals in Hamilton, Ontario, Canada since 1911.
With a facility capable of manufacturing 70,000,000L per year, exception flexibility and versatility, along with 35+ years of ISO 9001 & IATF 16949 certifications, Forsythe continues to maintain its top tier reputation.Forsythe offers a full line of automotive and industrial lubricants, unmatched customer service with responsive communication, and continues to formulate new technology to push quality and lubricants into the future.
The Forsythe Team’s commitment is focused on total customer satisfaction, by providing solutions, with a goal of long term “win-win” relationships.
The “trifecta” of high-quality products, proactive customer service, and competitive pricing has built a long-term successful business, along with an incredible positive culture that continues to allow growth, diversification, and inspiration.
Contact Forsythe to experience the difference.
Industries We Serve
Tool & Machine
Power Generation
Automotive
Steel
Die Casting
Foundry
Forestry
Rail
The Forsythe Commitment
Customer Service Pledge
Keeping customers informed
- Recognizing customers come first
- Treating everyone with dignity, respect, fairness, and non-discrimination
- Assuming a positive, smiling, helpful, professional outlook on the phone and in emails
- Returning phone calls / emails same day
- Listening to our customers with a caring attitude
- Keeping customers informed about their concerns before they call to ask
- Continually exceeding customer expectations
- Answering questions / resolving issues promptly and accurately – within one working day if possible, otherwise checking in regularly with customer to advise we are working on it and they’ve not been forgotten
- Providing knowledgeable answers to questions or making recommendations
- Acknowledging and thanking customers
- Soliciting customer feedback to improve our service
- Communicate good or bad unsolicited feedback to team / upper management
Our Affiliations
Our Affiliations
Community Involvement
Forsythe’s philosophy to support our community was established when we began in 1911 and remain supportive today. We believe it is critical to support community development and sustainability and as such, are dedicated supporters of our area. To promote sustainability, we contribute generously by way of time and donations and encourage our people to help make positive contributions throughout the year to several organizations and charities including:
